We are working on our FAQ!
Do drop us an email or DM @mochiakahwoo on Instagram if you need help with any questions! :D
FAQ
Do you ship worldwide?
Yes! We ship our goods worldwide from Singapore, using Qxpress or SingPost!
How much is the shipping cost?
International
Shipping fee ranges from $12 to $66 (Up to 2kg). Shipping Fee including parcel weight as follows: 250g - $12 / 500g - $22 / 1kg - $36 / 2kg - $66
*We are working on finding a reliable company with better shipping rates!
Singapore
Flat rate of $3.50.
Free delivery of orders above $30.
*All mail comes with tracking, and will be declared with true value.
What is your cancellation policy?
Cancellation of orders is not accepted once orders are shipped. Sorry for any inconvenience caused.